We at DECO COMMERCIAL LIMITED guarantee the caliber of our goods. This warranty policy describes what is covered, how long it lasts, and how to file a claim if something goes wrong.
1. Coverage under Standard Warranty
Every item bought from https://decocommercial.shop is covered by a limited warranty for 12 months from the date of delivery.
This guarantee includes:
Manufacturing flaws
Material defects
Problems with functionality under typical use
2. Things Not Included
This warranty excludes:
Damage brought on by carelessness, mishandling, accidents, or abuse
Normal deterioration (such as fading and scratches)
Unauthorized alterations or repairs
Damage brought on by incorrect upkeep or installation
Unless otherwise noted, goods used for commercial or industrial purposes
3. How to File a Claim Under a Warranty
To start a claim under warranty:
Get in touch with us at contact@decocommercial.shop using:
The number of your order
A concise explanation of the problem
Images or videos demonstrating the flaw
After reviewing your claim, our support staff might ask for more details.
If the problem is covered by the warranty, we'll:
Change the item.
Fix the item.
or provide a full or partial refund (based on our judgment).
4. Processing Time for Warranty
After we receive all necessary information, we strive to process warranty claims in 7 business days. Depending on the availability of the product, repairs or replacements may occasionally require more time.
5. Costs of Return Shipping
If your claim under warranty is accepted:
For customers who live in the United Kingdom, we will pay for the return shipping.
If applicable, shipping charges may be the buyer's responsibility for clients outside of the UK.
6. Contact Details
For warranty assistance, get in touch with:
DECO COMMERCIAL LIMITED 45 Caledonia Crescent, Ardrossan, Scotland, KA22 8LW Phone: +44 863 574 5968 Email: contact@decocommercial.shop